I just got back from the BEST weekend EVER!
Mr. Jenspin and I attended an event for Continental most frequent fliers. It was totally free, put on by employee volunteers who seem to have as much fun as we do. We just had to buy plane tickets to Houston. We went to one a couple years ago, and had the best geeky fun time. We had face time with the President and CEO and a lot of the top brass - VPs from every department. They did Q&A sessions, and a lot of the suggestions we made were put in place later. I mean, an airline that listens to what its most frequent, loyal customers have to say? And indulge us in nerdy fun like behind-the-sc
enes tours of all sorts of things - baggage claim, the corporate headquarters, flight simulators, the executive tasting kitchen for catering. So when I learned there was another one this year, I didn't want to pass up the opportunity.
And what an opportunity it was! I haven't stopped smiling. We arrived on Friday night and went to the airport hotel, where they had a dinner buffet for us and a Deal-or-No-Deal game called Miles or No Miles where we competed for frequent flier miles. We didn't get picked, but it was fun to watch, nonetheless. We all got a gift as we left - sets of four surplus cups-and-saucers from an older first-class service. I mean, an airline that does an event like this and then gives me dishes? What's not to love??
Anyhow, when we registered and got our name tags, we also got our tickets for the next morning's tour. We ended up on the Mystery Tour, and I was so happy. I don't know why, but I was hoping we would get put on the Mystery Tour. We'd already toured headquarters. The simulators don't really thrill me, and catering certainly would have been fun - so would inflight training (they got to slide down evacuation slides) - but I really wanted the surprise. And I can't believe they kept it a secret until we got on the bus that morning. Especially with everything that was involved in this tour! So we board the bus, and not even the employee guiding us knew anything until he opened the envelope. We'd all been speculating about what it was, and we were making all kinds of airplane jokes about the bus. So when the announcement was made that the Mystery Tour was going to be known as Continental Flight 9920, my initial reaction was, oh, that's cute. But then he kept reading. We were going to the airport to board a 757, which would give us a tour of downtown Houston, a buzz of the tower at Houston Hobby airport, a loop over Galveston, then over towards Austin and back to the airport. It slowly dawned on me that we were going on a joyride around Texas. In a commercial 757. Who DOES this? Well, we do, apparently. Ha ha ha!
We finally got through the fence of the airport and drive over to our plane, outside one of the hangars. We went through a security screening and milled about the plane, took pictures of the landing gear, peered into the engines. Then the VP of Inflight came down the air stairs and talked to us (~100 of us) about some of the things we'll see on the aircraft, like the on-demand entertainment system in every seat. We'll have champagne and a snack, and our crew are the flight attendants from the safety video! Okay, that might not mean much to the average reader, but it's just... perfect. We fly a LOT. We have seen this video hundreds of times. So we "know" the flight attendants featured in it like you'd "know" a character on a tv show. There couldn't have been a BETTER choice of crew for this group. That's how well this thing was put together. So we boarded and took seats in row 9, on the A-C side, which turned out to be a most fortuitous choice for sightseeing. The execs made a few announcements, refreshingly dispensing with the usual airlinese. Then they announced that after we make our pass over the other airport, once we get back up to a cruising altitude, the flight deck will be open for us to come up and meet the pilot and sit in the cockpit.
WHAT.
In the cockpit. Of a commercial aircraft. Post-9/11.
Words cannot convey how cool this was. We took off,
staying pretty low. We sure lucked out with weather. Perfectly clear air. We flew past downtown at 3000ft, then descended to 1000ft with full flaps and flew over the terminals. What Houstonians must have thought!
(presuming any noticed) The pilot pulled back on the throttle, taking us back on up, where we did a 270-degree loop-de-do around Galveston, conveniently dipping the wings on my side of the plane. The line for the flight deck was pretty long, so we just stayed in the cabin and chatted with the flight attendants
and by the time we got up to the cockpit, we didn't have much more time than to put the pilot's cap on, take a couple pictures, gawk out the windscreen, and let someone else have their turn. We landed, gathered up our swag (new business
class amenity kits, pillows, blankets, and headsets - with this and our china, I'm surprised staff on Sunday didn't think we were stealing the entire cabin of our last flight), took some more pictures milling around
the bottom of the plane, then boarded the bus to return to the hotel.
So. We took a commercial airliner on a joyride for an hour with celebrity flight attendants and an open cockpit door. I'm going to need a grin-ectomy.
The afternoon was Q&A sessions with executives, including one by the CEO and President. Then the evening's hangar party, where there were more fun and games (a Continental trivia match, hosted by the CEO; a Price-is-Right style competition; and a Let's Make A Deal game in which someone picked the gold curtain and won a galley bar cart, and someone else opted for the box, under which was a pot of cheese soup), a 737 to climb all around, a band, and a buffet.
They really outdid themselves with this. I thought the last one we attended was pretty great, even if I took a fair amount of ribbing by my colleagues for spending a weekend at an airport. But I don't know how they'd ever top this weekend.